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Sep 26, 2016 8:46 PM in response to Bill4thby ChrisJ4203,The ability to make calls is a carrier function. This would not be an iOS issue. They need to take a look at your cellular account. If you can get text messages and data is working, then your account is not correctly provisioned for calls. I suggest taking it to a corporate store rather than an authorized reseller to have it checked, or call Verizon customer service and explain your situation and what has already been done.