Q: Good morning, thank you for your response and good cooperation, the problems of the iPhone 6 fell to the ground and so the impact much on the Touch does not work with me at times, I hope to help you solve my problem and thank you

Hi

Try a reboot press & hold power button & menu button hold both down until you see apple logo

If home button is broken make an appointment at apple store

If you live to far away go to   support.apple .com

Cheers

Brian

In the likely case that restarting your iPhone does not work, you will need service for damaged hardware (likely replacement)

Apple - Trova una sede

https://locate.apple.com/it/it/

...

What to expect at the Genius Bar. (or ANY service provider)

Before you come in for your reservation, be sure to back up the data on the device that needs help.

When you get to the Apple Store, ask a team member to check you in to the Genius Bar, or check in using the Apple Store app on your iPhone. During your session, your Genius will gather information about your system and answer your questions. If your product requires repair, the Genius will discuss repair options, explain any applicable charges, and prepare your equipment for repair. Most sessions last about 15 minutes, but some may take longer, depending on the issue.