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Sep 28, 2016 1:38 AM in response to KHJTanby Kenichi Watanabe,If you have not already, restart the Mac and restart the iPhone
Restart your iPhone, iPad, or iPod touch - Apple Support
Then, run iTunes and try connecting iPhone again. If that does not help, try a different dock cable (if you have one), in case faulty cable is causing a short-circuit when connected.