HT202696: About your support coverage and service options

Learn about About your support coverage and service options

amit23jhs

Level 1 (4 points)

iPhone

Q: Hi why apple is not accepting phone with dents when it is under warranty? more than three months warranty is still left and service center is not giving proper service?

Hi why apple is not accepting phone with dents when it is under warranty? more than three months warranty is still left and service center is not giving proper service?

iPhone 5s, iOS 10.0.1

Posted on Sep 27, 2016 5:13 AM

I have this question too

Q: Hi why apple is not accepting phone with dents when it is under warranty? more than three months warranty is still left and servic ... more

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by imobl,

imobl Sep 27, 2016 10:42 AM in response to amit23jhs
Level 5 (6,997 points)

iPhone

Sep 27, 2016 10:42 AM in response to amit23jhs

Warranty covers only manufacturing defects. When the iPhone became
dented, the warranty was voided. You may be qualified for a reduced
price Out of Warranty replacement in the country where the iPhone was
originally sold.
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by Allan Eckert,

Allan Eckert Sep 27, 2016 10:43 AM in response to amit23jhs
Level 9 (53,710 points)

Desktops

Sep 27, 2016 10:43 AM in response to amit23jhs

Once there is user inflected damage on an iPhone, the warranty is void.
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HT202696: About your support coverage and service options

Q: Hi why apple is not accepting phone with dents when it is under warranty? more than three months warranty is still left and service center is not giving proper service?

All replies Helpful answers

by imobl,

by Allan Eckert,

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