iFadi
Level 1 (4 points)
Photos for Mac

Q: Photostream not working after Sierra upgrade

I've noticed after upgrading to Sierra, that my Photo stream on the Macbook is not working anymore.

When i login to www.icloud.com i can see that there are new photos being uploaded from my iPhone to the iCloud, but not to my Macbook, no new Photos have been showing in Photos on my Mac. I tried login/out my iCloud account on the Macbook and iPhone, but nothing has changed.

 

Any ideas on how to fix this issue?

MacBook Pro with Retina display, macOS Sierra (10.12)

Posted on Sep 27, 2016 6:45 AM

by léonie,Solvedanswer
léonie léonie
Level 10 (107,728 points)
iCloud
A:
e (but i can see the new pictures under www.icloud.com)

And that means that your setup is not symmetric. You have iCloud Photo Library enabled on the iPhone, or you would not be seeing the iPhone photos there.  Why are you using iCloud Photo Library on the iPhone? To transfer the photos to the Mac "My Photo Stream" should suffice on the iPhone.

Posted on Sep 27, 2016 11:00 AM

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iFadi

Q: Photostream not working after Sierra upgrade

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  • Helpful answers

  • by LarryHN,

    LarryHN LarryHN Sep 27, 2016 6:56 AM in response to iFadi
    Level 10 (84,962 points)
    Photos for Mac
    Sep 27, 2016 6:56 AM in response to iFadi

    Start by providing details

     

    What are your iCloud settings on your Mac and on each IOS device and if you are using iCloud Photo Library what is its status on each device

     

    Your post is confusing - you can not see or access MyPhotoStream on icloud.com - on iCloud.com/Photos you see iCloud Photo Library photos only - and if a device has not completed uploading to ICPL it does not download photos

     

    So to help we need to know what services you are using and what their status is

     

    LN

  • by iFadi,

    iFadi iFadi Sep 27, 2016 9:47 AM in response to iFadi
    Level 1 (4 points)
    Photos for Mac
    Sep 27, 2016 9:47 AM in response to iFadi

    Hi Larry,

     

    Thx for the fast reply

    What are your iCloud settings on your Mac and on each IOS device and if you are using iCloud Photo Library what is its status on each device

    here are my iCloud settings on the mac(s.screenshot for Photo), i did not change them, with El Capitano everything was working fine.

    Bildschirmfoto 2016-09-27 um 18.33.11.png

     

    on the iPhone everything is also enabled under iCloud.

    Your post is confusing - you can not see or access MyPhotoStream on icloud.com

    No i can see MyPhotoStream on iCloud.com. if i take a Photo with my iPhone and then go to www.icloud.com i can see the Photos, meaning the iPhone is syncing(uploading) the Photos to the cloud. The Problem is with the Photo App on my MacBook, i can not see the new Photos anymore under MyPhotoStream, i can still see the old ones before i did the upgrade, but not the new ones. It is as if since the upgrade the Photo App is not fetching the new Photos from the cloud anymore.

  • by léonie,

    léonie léonie Sep 27, 2016 9:58 AM in response to iFadi
    Level 10 (107,728 points)
    iCloud
    Sep 27, 2016 9:58 AM in response to iFadi
    No i can see MyPhotoStream on iCloud.com. if i take a Photo with my iPhone and then go to www.icloud.com i can see the Photos, meaning the iPhone is syncing(uploading) the Photos to the cloud.

    But that is iCloud Photo Library you are seeing there, not My Photo Stream.

    iCloud Photo Library is a different service. It does not tell you, if My Photo Stream is uploading to iCloud.

     

    Does the reverse direction work? If you import a new photo to your Photos Library on your Mac, does it appear on your iPhone?

  • by iFadi,

    iFadi iFadi Sep 27, 2016 10:27 AM in response to léonie
    Level 1 (4 points)
    Photos for Mac
    Sep 27, 2016 10:27 AM in response to léonie

    But that is iCloud Photo Library you are seeing there, not My Photo Stream.

    iCloud Photo Library is a different service. It does not tell you, if My Photo Stream is uploading to iCloud.

    hmmm i do not want to upload my Photo Library from my Macbook, so basically importing new photos on my macbook, will not get them uploaded to the cloud(that is the option i want). And it was like that in El Capitano and Yosemtie. What is now not working(after the upgrade) is "MyPhotoStream" in the Photo App on my Macbook, it does not show anymore the new pictures i took with my iPhone (but i can see the new pictures under www.icloud.com)

  • by léonie,Solvedanswer

    léonie léonie Sep 27, 2016 11:00 AM in response to iFadi
    Level 10 (107,728 points)
    iCloud
    Sep 27, 2016 11:00 AM in response to iFadi
    e (but i can see the new pictures under www.icloud.com)

    And that means that your setup is not symmetric. You have iCloud Photo Library enabled on the iPhone, or you would not be seeing the iPhone photos there.  Why are you using iCloud Photo Library on the iPhone? To transfer the photos to the Mac "My Photo Stream" should suffice on the iPhone.

  • by iFadi,

    iFadi iFadi Sep 28, 2016 12:37 AM in response to léonie
    Level 1 (4 points)
    Photos for Mac
    Sep 28, 2016 12:37 AM in response to léonie

    To transfer the photos to the Mac "My Photo Stream" should suffice on the iPhone.

    Thx léonie, i disabled "iCloud Photo Library" and kept "My Photo Stream" enabled on the iPhone. After that i was able to see the new pictures in the Photo App on my MacBook

  • by léonie,

    léonie léonie Sep 28, 2016 12:42 AM in response to iFadi
    Level 10 (107,728 points)
    iCloud
    Sep 28, 2016 12:42 AM in response to iFadi

    Yes, that should work.  If iCloud Photo Library is enabled, photos are in iCloud and only mirrored on the iPhone, and then they may not show in the Import panel, when you connect to USB.