Messages in Activity Sharing send to wrong person (me)

With the release of watchOS 3, my wife and I set up Activity Sharing. I'm properly getting notifications from her Watch regarding her activity. However, when I try to reply or send her a message, I'm seeing two problems. First, the default replies on the Watch are usually (though not always) not the ones you see on this page http://www.apple.com/watchos/ , but are the regular default replies (Thanks, BRB, Hello!, etc.).


I might be able to deal with that issue, but the other issue is even worse. Instead of sending the replies to my wife, they are coming to other addresses that I have associated with my Apple ID. IOW, it's sending the messages back to me. Has anyone else seen this?


I just had my wife try to send a message to me. It worked, but it didn't give her the default Activity Sharing replies.


Also, I tried to send her a message via the Activity app *on my iPhone* and that was also going to send to me, not her.

Apple Watch, watchOS 3

Posted on Sep 27, 2016 8:31 AM

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16 replies

Jul 4, 2017 4:52 PM in response to Joe Muscara

Thanks all. I deleted our shared "home" phone that was in the 1st position on both our phones for each other, and replaced the 1st position our iPhone #. Then added the "home" phone # back again; however, in the 2nd position. I then sent a "message" and picked iPhone, on each phone's from "Activity > Sharing > today's activity" and pressing the "i" to get to the contact screen, and pressing the message icon. After that we are both able o reply to each's achievement Notification instead of the reply come back to one of us...

Sep 27, 2016 10:02 AM in response to Joe Muscara

The following steps may help:


  • On your iPhone, in the Contacts app:

    Check that there is only a single contact card for your wife (delete any duplicates).

    • Check that her contact card includes her name, mobile phone number and any email addresses that she uses for Messages and/or email (including her Apple ID email address).
    • Remove any contact information that belongs to you or any other contact.
  • You may also wish to enable iCloud for Contacts:

    On your iPhone, go to: Settings > iCloud - turn on Contacts.

  • On your iPhone, go to: Settings > Contacts - check that My Info is using your contact card.
  • Go to: Settings > Siri > My Info - check that your contact card is selected.
  • Via a web browser, sign in to Manage Your Apple ID: https://appleid.apple.com/

    In the Account section, under Contactable / Reachable At, check whether your wife's iPhone number and/or email address(es) are listed - if they are, delete them.

  • Check the email addresses at which you can be reached via iMessage:

    On your iPhone, go to: Settings > Messages > Send & Receive > under You Can Be Reached by iMessage At > in addition to your iPhone number, enable (with a check mark) your Apple ID email address (do not enable any other email addresses that are not solely yours).

  • On both your iPhone and your watch, delete old Messages conversations with your wife:
    • iPhone: Messages app > swipe left on a message thread > delete.
    • Watch: open the Messages app (via the Home screen, which is accessed via single press on the Digital Crown) > swipe left on a message thread > tap on Trash / Delete.
  • Reset your sync data:
    • On your iPhone, in the Watch app, go to: My Watch (tab) > General > Reset > tap once on Reset Sync Data.
    • Nothing will seem to happen (the button will not even react), but the process will run in the background, invisibly to you, so allow a minute or so it to complete.
  • Restart both your iPhone and your watch, turning both off together, then restarting your iPhone first:

Sep 27, 2016 11:58 AM in response to Joe Muscara

Some users have reported experiencing issues with Digital Touch messages in connection with related names.


You may wish to try, at least temporarily, removing that entry and testing whether the issue persists.


Either way, given the steps that you have already tried, I suggest that you contact Apple Support or make a Genius Bar reservation for assistance:


Nov 9, 2016 9:34 AM in response to Joe Muscara

I have a two part update to this.


Even though it should not have mattered, I had three contacts for myself that had different items in them such as my mobile number. I cut this down to one and that seemed to solve the problem. I was then able to send Messages through Activity Sharing to my wife.


However, at some point later it started happening again. She stopped receiving the messages and they started coming to me again. With only my contact that has my phone number and Apple ID address, why in the world would it send to me? With our contact info being completely different except for home phone number (not mobile) and related names, it simply doesn't make sense to me that these messages come to me instead of her.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Messages in Activity Sharing send to wrong person (me)

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