Clayton Rhoades

Q: My music shows in cloud but I don't have it activated. Cloud shows, but don't have cloud activated. Help?

I have subscribed to Apple Music since it came out.  I have found I can't activate the icloud portion as my entire playlists and music gets corrupted, although I would like offline access to their tracks.  So I've kept icloud turned off on my three devices and just listen to apple music, while syncing to my imac for my owned tracks.  I have two issues:

 

1. Even before iOS10, I noticed on the Apple TV in particular that "my music" would show tracks in the cloud, even though I took all the steps I could find to clear them out.  I'm thinking I should have nothing saved in their cloud.  Not sure why it's there (may be related to the next issue).

 

2.  With iOS10, I synced my phone with my computer like always for my own tracks.  After. I noticed the little cloud icon next to two of the playlists, even though I have icloud turned off on all devices and I know I synced my own music.   Not sure what would need to be downloaded when I don't use icloud and I just synced.    For grins, and because I have everything backed up, I hit that cloud to see what would happen.  It downloaded 2 songs out of that playlist and deleted from my device the other 1,000+ songs in that playlist.  I can't find them on the device anywhere, and the playlist has been wiped.   I then connect the phone back to my computer hoping to have my un-touched itunes playlist restored, but instead it adopts the now 2 song playlist from the phone.  I then must restore from my backup to get my playlist back.  What is causing this?

 

Incidentally, since iOS10 I've also had two playlists keep showing up as duplicates, so I must delete those.  Keeps coming back.

 

I've confirmed icloud is turned off on all devices.  I don't understand how songs are still stored there, or why their are songs showing that need to be downloaded with the cloud icon.

 

Any advice on this?

 

Thank you.

Posted on Sep 27, 2016 9:23 AM