iPhone
Q: iphone 6/SE incoming caller ID
I'm a Cisco voice admin where I work, and when our users started getting iPhone 6, they complained that some caller IDs show as "Unknown" on their phones, including calls from our system (Call Manager v10, CenturyLink PRI trunks). I have an iPhone SE with the same problem. I figured it would get fixed in an Apple update at some point, but it's still an issue 2 years later. iPhone 5/5S have always worked fine, as well as Android. It has only been a problem with the 6/SE phones.
I don't have any iPhone 7 users to test with yet.
Has anybody out there found out why the 6/SE phones show some calls as unknown when they worked on the previous hardware?
Thanks
Posted on Sep 27, 2016 8:39 AM