HT201382: iTunes Store charges on credit and debit card statements

Learn about iTunes Store charges on credit and debit card statements
poshiro

Q: refund

I would like a request for a refund.

My son tried to purchase a one time $9.99 Clash Royale and because the of the internet not catching

accidentally keep hitting the button not knowing that all those charges would have been charge, which if you look at the charges  it was every minute of charging $9.99 om 9/3/16 And it is still trying to charge me account. My bank notified my if I made those charges because it looked suspious because it was done eveyminute., I said no wasn's aware of the charges and that's how I found out about this charges by looking at my bank account then ask who down loaded something on apple app. Can you please remove all charges except the 1st inital as you can clearly see it was a honest

mistake by hitting the button too many times because of internet not catching.  I can't seem to down load  my updates because it is still asking for a update on my credit card which again

when I entered it on 9/26/16 apple itunes was charging my card again for i guess the  remaining charges that didn't go

through yet which is amounting to way over $300.00. 

Please review the charges and let me know.  If you can please refund charges - $31.39, $41.84, $52,33, those were taken out from my bank 9/6/16 and after entering another credit card on 9/24/16 because it was asking update on my account it was still charging the same clash royale $9.99, $52,31 , $52,32 and $10.46.

as of today 9/27/16 I cant update my apps because I took off my credit card and is asking me for my credit card information again.  I think something is really wrong on why it keeps charging me alot of money.

If you can please call me at **** or email me at **** would be so greatly appreciate it ..

 

Thank you

Paige ****

<Personal Information Edited by Host>


Posted on Sep 27, 2016 9:02 AM

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