cinek2

Q: iPhone 7+ hissing noise

I seem to have an issue with my IP7+. It's hissing when under load and the noise is also picked up by the microphone when recording videos.  Any1 else with this issue? Apple seems to be keeping quiet about this

Posted on Sep 27, 2016 9:52 AM

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Q: iPhone 7+ hissing noise

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  • by Daniel_J,

    Daniel_J Daniel_J Oct 11, 2016 3:54 PM in response to Iphone7Plus
    Level 1 (4 points)
    iPhone
    Oct 11, 2016 3:54 PM in response to Iphone7Plus

    Update: Last Friday, the iOS Senior Advisor let me know that after the engineers reviewed the diagnostics files I sent over,  they determined that my iPhone does need repair or replacement. On Sunday, I went into an Apple Store (different from the one where I received my 1st replacement) to get another replacement. After taking down all the notes of the hissing issue again, the Apple customer rep gave me an iPhone 7 Plus replacement.

     

    I was expecting to get another defective phone, but I'm happy to report that my 2nd replacement phone is hiss-free! I tested the phone with all the usual processor intensive tasks (restoring a back up and re-downloading 100+ apps; running games, etc.) and the sputtering hiss/machine sound was no longer there.

  • by Iphone7Plus,

    Iphone7Plus Iphone7Plus Oct 11, 2016 4:14 PM in response to Daniel_J
    Level 1 (9 points)
    iPhone
    Oct 11, 2016 4:14 PM in response to Daniel_J

    two different worlds/perspectives: Apple World and iPhone 7 Owner.

    APple says it's not a defect. We - clients - it's a defect.

    You, Apple, CAN NOT say that because of high productive processor which you installed, there is ok to have hissing sound from it! Just acknoledge it's a defect.

  • by cinek2,

    cinek2 cinek2 Oct 12, 2016 11:50 AM in response to Iphone7Plus
    Level 1 (9 points)
    iPhone
    Oct 12, 2016 11:50 AM in response to Iphone7Plus

    I think it all depends on who you speak to. The replacement I had made the same noise. I know people who went through 3-4 phones and all had the same issue. If you got one without the noise you're lucky. Apple told me they are investigating about 3 weeks ago and that's still the case.... or the script they're sticking with

  • by Iphone7Plus,

    Iphone7Plus Iphone7Plus Oct 12, 2016 1:42 PM in response to cinek2
    Level 1 (9 points)
    iPhone
    Oct 12, 2016 1:42 PM in response to cinek2

    went to apple store, ordered replacement. Will be in 3-5 days. 2nd time. I will be going to the store until i have 100% functioning phone. Will post the results soon.

  • by Iphone7Plus,

    Iphone7Plus Iphone7Plus Oct 14, 2016 1:54 PM in response to Iphone7Plus
    Level 1 (9 points)
    iPhone
    Oct 14, 2016 1:54 PM in response to Iphone7Plus

    UPdate: my 4th replaced iPhone 7+ 128gb does not make hissing sound anymore.

  • by K1ngTah1r1,

    K1ngTah1r1 K1ngTah1r1 Oct 17, 2016 4:30 AM in response to Virtualex71
    Level 1 (8 points)
    Oct 17, 2016 4:30 AM in response to Virtualex71

    ciao ! hai avuto qualche informazione riguardo al problema ? anche io ho un ip7 plus 128gb e si sente il ronzio...

  • by jkmñm,

    jkmñm jkmñm Oct 19, 2016 1:23 PM in response to cinek2
    Level 1 (4 points)
    iPhone
    Oct 19, 2016 1:23 PM in response to cinek2

    I have the iphone 7 plus, had the same problem and today went to get a replacement but it still has the same hissing sound which is so annoying when recording video. You think this can be fix by software? because if not I am going to return it for a refund this time.

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