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Helpful answers
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Oct 11, 2016 3:54 PM in response to Iphone7Plusby Daniel_J,Update: Last Friday, the iOS Senior Advisor let me know that after the engineers reviewed the diagnostics files I sent over, they determined that my iPhone does need repair or replacement. On Sunday, I went into an Apple Store (different from the one where I received my 1st replacement) to get another replacement. After taking down all the notes of the hissing issue again, the Apple customer rep gave me an iPhone 7 Plus replacement.
I was expecting to get another defective phone, but I'm happy to report that my 2nd replacement phone is hiss-free! I tested the phone with all the usual processor intensive tasks (restoring a back up and re-downloading 100+ apps; running games, etc.) and the sputtering hiss/machine sound was no longer there.
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Oct 11, 2016 4:14 PM in response to Daniel_Jby Iphone7Plus,two different worlds/perspectives: Apple World and iPhone 7 Owner.
APple says it's not a defect. We - clients - it's a defect.
You, Apple, CAN NOT say that because of high productive processor which you installed, there is ok to have hissing sound from it! Just acknoledge it's a defect.
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Oct 12, 2016 11:50 AM in response to Iphone7Plusby cinek2,I think it all depends on who you speak to. The replacement I had made the same noise. I know people who went through 3-4 phones and all had the same issue. If you got one without the noise you're lucky. Apple told me they are investigating about 3 weeks ago and that's still the case.... or the script they're sticking with
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Oct 12, 2016 1:42 PM in response to cinek2by Iphone7Plus,went to apple store, ordered replacement. Will be in 3-5 days. 2nd time. I will be going to the store until i have 100% functioning phone. Will post the results soon.
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Oct 14, 2016 1:54 PM in response to Iphone7Plusby Iphone7Plus,UPdate: my 4th replaced iPhone 7+ 128gb does not make hissing sound anymore.
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Oct 17, 2016 4:30 AM in response to Virtualex71by K1ngTah1r1,ciao ! hai avuto qualche informazione riguardo al problema ? anche io ho un ip7 plus 128gb e si sente il ronzio...
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Oct 19, 2016 1:23 PM in response to cinek2by jkmñm,I have the iphone 7 plus, had the same problem and today went to get a replacement but it still has the same hissing sound which is so annoying when recording video. You think this can be fix by software? because if not I am going to return it for a refund this time.