mpizarro129

Q: Haptic no longer works on watch for alarms

I have the first gen Apple Watch.  Prior to iOS 10 whenever my alarm went off I would get the haptic alert on my watch.  With iOS 10 it no longer does this. Does anyone know how to get my watch to do this again?

Watch Sport 38MM (1st gen), iOS 10.0.1, apple watch iOS 3.0

Posted on Sep 27, 2016 9:58 AM

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Q: Haptic no longer works on watch for alarms

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  • by becky_s22,

    becky_s22 becky_s22 Sep 28, 2016 2:37 PM in response to mpizarro129
    Community Specialists
    Sep 28, 2016 2:37 PM in response to mpizarro129
    Hey mpizarro129,

    Thanks for being a part of Apple Support Communities.

    I understand from your post that you're not feeling the haptic feedback on your Apple Watch when an alarm set on your iPhone is going off.  To get started, lets make sure your haptic setting hasn't been turned down:

    Change the strength of taps

    Make sure that you have the latest version of watchOS. Then decrease or increase the intensity of taps:

    1. Put on your Apple Watch and unlock it. For the best haptic results, the back of your Apple Watch needs skin contact. Use a snug, but comfortable fit
    2. Press the Digital Crown to see your apps, then tap the Settings app. 
    3. Scroll down and tap Sounds & Haptics.
    4. Under Haptic Strength, tap decrease to decrease haptic intensity or increase to increase it.
      Sounds & Haptics screen

    You can also adjust haptic alerts using your paired iPhone. Open the Apple Watch app, tap the My Watch tab, then tap Sounds & Haptics. Under Haptic Strength, drag the slider to adjust the intensity of haptic notifications. 

    If you're wearing your Apple Watch and you don't feel a tap as you adjust the slider, contact Apple Support.  

    Change the audio and notification settings on your Apple Watch

    If the issue persists after that, let's go ahead and restart both your iPhone and your Apple Watch, and then test an alarm to see if the issue persists:

    Restart your iPhone, iPad, or iPod touch
    Restart your Apple Watch

    Still not tapping? Then let's unpair the Apple Watch, and then pair it back with your iPhone.  This will erase your Apple Watch, but back it up to your iPhone in order to restore.

    Unpair your Apple Watch and iPhone

    Take care.