HT204676: Device Enrollment Program: iOS Activation Procedure and MDM Enrollment

Learn about Device Enrollment Program: iOS Activation Procedure and MDM Enrollment
karlrmac

Q: When a user has a DEP ready device it doesn't work with restore

When a user has a DEP iPhone, DEP does not install on the device if the user does a restore from icloud or itunes.  If a user sets up the device as new, the DEP sets itself up correctly.  Is this proper behavior or are we missing something somewhere?

iPhone 6s, iOS 10

Posted on Sep 27, 2016 11:27 AM