mbrek

Q: I cannot get Shockwave to work

I got a new iMac a couple of weeks ago. I play games through Game Fish, but now I have several games that will not work. Online support from Game Fish tells me I need the current version of Shockwave and Flash. Flash seems to be working fine, but Shockwave does not. I've tried installing - it claims to have installed, but when I test it it's not working.

 

Any ideas?

iMac (Retina 5K, 27-inch, Late 2015), OS X El Capitan (10.11.6)

Posted on Sep 27, 2016 2:11 PM

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Q: I cannot get Shockwave to work

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  • Helpful answers

  • by K Shaffer,

    K Shaffer K Shaffer Sep 27, 2016 3:55 PM in response to mbrek
    Level 6 (14,441 points)
    Desktops
    Sep 27, 2016 3:55 PM in response to mbrek

    There is a link at Adobe help support for a Shockwave version,

    but not sure if that's something that is actually anything good.

    Picture 1.jpg

    http://get.adobe.com/shockwave/otherversions/

    'Shockwave 10.2.4.194' seems to be most current

    ~ but that does not mean it is up-to-date or secure.

     

    Be sure to use the official Adobe support sites

    for anything of their brand and avoid others who

    may be adware hosting or malware laden frauds.

     

    IF in doubt, use the Adobe sourced 'uninstaller' to

    be rid of an older or somewhat suspicious product;

    also check for adware if odd symptoms arise after

    an installation if a browser window prompted you to

    get Flash from in a browser; not from Adobe/direct.

     

    {Could be the Shockwave isn't really installed; in a

    newer Mac OS X there are security measures to

    keep certain applications from installing. Unless it

    is temporarily disabled, GateKeeper may disallow.

    See Adobe Help linked below to check for installed

    Adobe flash and shockwave product versions.}

     

    As for me, I don't use Adobe Flash or Shockwave.

    For the most part, across several Mac OS, Adobe

    is not a popular item for me; I doubt their security.

     

    When faced with Flash or Shockwave, I've referred

    to their own Help pages for ideas.

     

    https://helpx.adobe.com/flash-player.html

    • Flash Installation problems for Mac OS - adobe help

     

    https://helpx.adobe.com/shockwave.html

    • Shockwave Installation problems for Mac OS - adobe help

     

    {Adobe 'Reader' is helpful for PDFs that were written

    by someone in Adobe software; Preview may not show

    all details an author may have included, otherwise.}

     

    Good luck in this matter!

  • by K Shaffer,Helpful

    K Shaffer K Shaffer Sep 30, 2016 2:29 PM in response to K Shaffer
    Level 6 (14,441 points)
    Desktops
    Sep 30, 2016 2:29 PM in response to K Shaffer

    Opps... noticed an error where my keyboarding slipped up in the

    Adobe Shockwave version that appears in their window. They

    had it right; my writing said version 10.2.4.194 -- it's 12.2.4.194.

    If you went there, you'd see the screenshot matches their page.

     

    Elsewhere online I'd found reference of the Shockwave not being

    as up-to-date as it could be. Some web & game content have gone

    past needing this technology; newer & other choices are arriving.

    The choice of developers to use the flash+shockwave is stoneage.

     

    Good luck & hopefully you've been able find what version is running

    and if need be, uninstall it in favor of a direct download from Adobe.

     

    Also to use an AdwareMedic product to check for & remove anything

    like that can help. Another item to see what may be installed that may

    slow a Mac, EtreCheck it creates a report that can be posted here...

    Both of these items were created by contributors to ASC & run free.

     

    {Sometimes other items get installed along with software, and if there

    was a prompt to download software within a browser window, it would

    be considered suspect; the web browser is not tuned into your Mac.

    These items can be 'adware' - or other bad players.}

     

    Good luck in any event...!