RichS39

Q: Need invoice to unlock phone


I bought my wife a 5c from the Apple Store online a couple of years ago. Someone hacked it using the Yahoo leaked info and it locked. Apple sent a solution to unlock it, but it didn't work. So my wife rang the support team and the guy said we need the original invoice to prove she is the owner. The problem is I haven't a clue where the invoice is. I can't go back on old e mails for the order confirmation because I have changed provider since then so I'm stuck. What can I do?

iPhone 5c

Posted on Sep 27, 2016 1:24 PM

Close

Q: Need invoice to unlock phone

  • All replies
  • Helpful answers