HT204770: Get help with iOS update and restore errors
Learn about Get help with iOS update and restore errors
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Helpful answers
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Sep 27, 2016 3:22 PM in response to kathefromapache junctionby sberman,kathefromapache junction wrote:
I've been having trouble charging my iPad.
This is like going to the doctor's office and saying: "Help! I'm sick!!" Where does one begin, without a whole lot of additional information?
Examples (just a few):
- Are you plugging into a wall?
- Are you using the iPad charger that came in the box?
- Are you using the iPad connector that came in the box?
- Does any charging occur?
- Do you have trouble plugging into the outlet?
- Is the connector frayed?
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Oct 6, 2016 4:50 AM in response to kathefromapache junctionby Justin is hungry,★HelpfulI Have the same issue as I charge at work off the computer USB.
I Found I can charge ok if I power down the iPad and charge off my work computer USB.
but to charge while the iPad is active a proper iPad power supply and cable appears to be mandatory since iOS 10.
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Oct 6, 2016 4:54 AM in response to sbermanby kathefromapache junction,I replaced the power cord and was able to charge. Have not taken time to see if the cord is the issue, however, I do think it was odd that the cord worked until I installed the update.
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by kathefromapache junction,Oct 6, 2016 4:57 AM in response to Justin is hungry
kathefromapache junction
Oct 6, 2016 4:57 AM
in response to Justin is hungry
Level 1 (4 points)
iPadIve never been able to charge while linked to my computer but I think my iPad just doesn't like my non Apple computer.