problems updating iTunes (windows installer)

I try to install the last versions of iTunes, and since some time I always get a message in the middle of the process saying that there is a problem with windows installer, and then the upgrade has to be aborted


Can anyone help???


Many thanks!!!


Javier

iPod touch, Windows 10, null

Posted on Sep 27, 2016 2:45 PM

Reply
1 reply

Sep 27, 2016 6:07 PM in response to ruizparajon

Try repairing Apple Software Update from the programs & features control panel, and then try to update iTunes again.



For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with third party software.




Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.




tt2

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problems updating iTunes (windows installer)

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