fljmarz

Q: Messages crashes when I select icon after 10.0.2 update

I have updated my iPhone with ios10.0.2 and when i click on messages, the message app crashes. I tried going into Settings and select 'messages' and it crashes there as well.  Has anyone encountered this issue? Thanks.

ios 10.0.2

Posted on Sep 27, 2016 4:09 PM

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Q: Messages crashes when I select icon after 10.0.2 update

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  • by Joseph_S.,

    Joseph_S. Joseph_S. Sep 28, 2016 2:32 PM in response to fljmarz
    Community Specialists
    Sep 28, 2016 2:32 PM in response to fljmarz

    Hi fljimarz,

     

    I see that you updated your iPhone to iOS 10.0.2, and now when you click on the Messages app, or Settings > Messages, they both crash. I certainly wouldn't want that to happen. I want you to be able to use the Messages app.

     

    It seems that the Messages app and Settings are not responding like they should, so I would like you to try and force close both of these on your iPhone. Please use the following article to force close both:

    Force an app to close on your iPhone, iPad, or iPod touch

     

    Once you've closed both, please try and open again, and see if you get the same result. 

     

    Best Regards.