Q: lightening cable not connecting
Whatever lightening cable, Apple's or others, I use to connect to my iPhone 6 plus, I have to move the head insert about in the iPhone receptacle to get it to charge, usually push it in again and again. Then it releases and I have to push it in again to make a connection for charging or to my Mac. Is this a defect in the receptacle for iPhone 6plus or is there some other reasons?
Thanks,
Stuart
iPhone 6 Plus, iOS 10.0.2
Posted on Sep 27, 2016 5:42 PM
Hi
Follow the steps here, including checking the charging port for any debris and/or contacting Apple Support or making a Genius Bar reservation if necessary:
If your iPhone, iPad, or iPod touch won't charge - Apple Support
Posted on Sep 29, 2016 8:04 AM