When looking at the "About This Mac" Storage tab, I noticed that it indicated many more gigabytes of documents than I actually have. Going into the "Manage" section, I noticed that many of my iTunes files -- including movies, music, and apps -- are being double counted as documents. Images are attached to show the issue. Anyone have an idea on how to resolve?
iMac, macOS Sierra (10.12), iMac 2015 21.5 4k Retina
Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.
Anyone have some ideas on this? Why would iTunes files be counted also as Documents? Should the Documnts part of the bar refer only to the total size of the Documents folder? All of my iTunes content is in the Music/iTunes folder, not in my Documents folder. The size of the actual documents folder is only about 65 gb.
Same here, About my Mac double counts my Photos library as Documents!
Hoping for a fix with High Sierra, in a couple of hours...
Same problem noted. I am using Sierra 10.12.06. The storage double count my pictures under document. Any Apple developer aware of it and can fix it? It is an issue raised over a year!
Hopefully someone will have a similar issue or a suggested fix?
I am having this issue too with photos - unfortunately I have 300GB of photos and am travelling for 3 months and have 'run out of space' - although I don't think I have in reality. Any official fix to this?
hi eric,
i have the same problem (sierra 10.12.6). the size for documents is calculated incorrectly and contains also photos and music...
re-indexing either via system preferences or command line didn't fix it.
regards
Sierra Storage Double Counting Files
