Usb ethernet adapter is not working after updating to mac sierra
Usb ethernet adapter is not working after updating to mac sierra.
Please resolve this issue ASAP 😠
User profile for user:
sterling r
User level:
Community Specialist
Hello guatamshah,
If your USB to ethernet adapter isn't working now that you've upgraded to macOS Sierra, there are a number of things that we can try in order to get it working again.
The first thing we'll want to do is to reset your Mac's SMC and NVRAM.
Reset the System Management Controller (SMC) on your Mac
If the adapter still isn't functioning after both resets check to see if your Mac recognizes the device correctly in System Information. From the Apple Menu select About This Mac, then click the "System Report..." button. Once you have the System Information window open, check the USB category on the left.
OS X: About System Information and System Profiler
If it doesn't appear in System Information, see the articles linked below.
macOS Sierra: If a USB device isn’t working
However, if you do see the device in System Information, you may need to verify that the network service appears correctly. From the Apple menu choose System Preferences then Network. You should see an entry similar to "Ethernet" on the left. If not, see follow the steps in the article below to add it. Once adding it, test to see if your connection works with Wi-Fi disabled.
If it does appear in Network, please let us know what you see on the right hand side when you select the service, as well as the name of the service as it appears and we can go from there!
Regards.
If your USB to ethernet adapter isn't working now that you've upgraded to macOS Sierra, there are a number of things that we can try in order to get it working again.
The first thing we'll want to do is to reset your Mac's SMC and NVRAM.
Reset the System Management Controller (SMC) on your Mac
https://support.apple.com/en-us/HT201295
How to Reset NVRAM on your Mac
https://support.apple.com/en-us/HT204063
If the adapter still isn't functioning after both resets check to see if your Mac recognizes the device correctly in System Information. From the Apple Menu select About This Mac, then click the "System Report..." button. Once you have the System Information window open, check the USB category on the left.
OS X: About System Information and System Profiler
https://support.apple.com/en-us/HT203001
If it doesn't appear in System Information, see the articles linked below.
macOS Sierra: If a USB device isn’t working
https://support.apple.com/kb/PH25343
macOS Sierra: Check your device’s USB connectionhttps://support.apple.com/kb/PH25567
However, if you do see the device in System Information, you may need to verify that the network service appears correctly. From the Apple menu choose System Preferences then Network. You should see an entry similar to "Ethernet" on the left. If not, see follow the steps in the article below to add it. Once adding it, test to see if your connection works with Wi-Fi disabled.
macOS Sierra: Add a network service
https://support.apple.com/kb/PH25279
If it does appear in Network, please let us know what you see on the right hand side when you select the service, as well as the name of the service as it appears and we can go from there!
Regards.
