www.apple.com/support/ipod error message

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Level 1

11 points

www.apple.com/support/ipod error message

So my wifes iPod starting giving her this error message on Thanksgiving. It went away after a while, but we went to the gym yesterday, and all of her songs had been erased. so i brought it in to work with me and tried restoring it. well now iTunes will not read the iPod and it gives me that error message every time i restore it.

Posted on Dec 12, 2006 7:32 AM

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Answer 1

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Jeff Bryan

Level 9

61,791 points

Dec 12, 2006 7:59 AM in response to freestyle250

Try with the iPod in forced disk mode.

Putting iPod into disk mode.

Still no joy, see these.

iTunes 7 doesn't recognize the iPod.

Your Windows PC doesn't recognize iPod.

iPod appears in Windows Explorer but does not appear in iTunes.

iPod does not appear in iTunes.

Fast user switching in Windows XP is not supported.

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Answer 2

freestyle250 Author

Level 1

11 points

Dec 12, 2006 9:03 AM in response to freestyle250

I just restored it after putting it in forced disk mode, and still no luck. it goes throught the restore process just fine until it turns back on, it just shows the error screen and nothing happens. then an iTunes window pops up and says that it has detected an iPod in recovery mode and that i will need to restore it before it can be used with iTunes. so i restore it again and it takes me back to square one, its just running me in circles.

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Answer 3

Jeff Bryan

Level 9

61,791 points

Dec 12, 2006 11:01 AM in response to freestyle250

Ok, try this.

Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.

Choose something lower down the alphabet, say 'M' or something similar.

The iPod can be confused by any other storage devices assigned a similar drive letter even though they may not connected at the same time.

Then restore again and see what happens.

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Answer 4

Dec 12, 2006 10:11 PM in response to freestyle250

Hi,
I am having the exact same problem with the exact same error message, I've tried everything ever mentioned in these discusions but to no avail. Mine will update the songs but as soon as I try to charge it or turn it on the error message appears. I believe it is something to do with a problem in the internal hard drive of the ipod. I'm going to take it into an apple store and seek assistance, I'll let you know

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Answer 5

Dec 12, 2006 10:14 PM in response to lameass_14

Oh, I just got it working by taking the steps to force it into disk mode, connecting it to the computer, updating to the latest software that just came out, and connecting it into a powerpoint. Maybe you should try this if you haven't already...

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