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All replies
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Helpful answers
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Sep 28, 2016 5:16 AM in response to pkalyoncuby Ella Fitzgerald,Try these general steps. They could help.
1. Reset your iPhone by pressing and holding Sleep/Wake and Home buttons.
2. Sign out from your iCloud account and sign back in again.
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Sep 30, 2016 11:26 PM in response to Ella Fitzgeraldby pkalyoncu,I tried it several times but problem continues.