Fabianfromnogales

Q: Invalid sim. It is a different carrier can the carrier be switched over

tthey gave me a new phone, so I did the resets, cleared the phone out. when I inserted my SIM card switch is from Verizon it indicates invalid sim. Do I need a new sim or can we switch carriers

iPhone 5, iOS 8

Posted on Sep 28, 2016 6:12 AM

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Q: Invalid sim. It is a different carrier can the carrier be switched over

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  • by Rudegar,

    Rudegar Rudegar Sep 28, 2016 7:11 AM in response to Fabianfromnogales
    Level 7 (28,966 points)
    Apple TV
    Sep 28, 2016 7:11 AM in response to Fabianfromnogales

    phones sim locked to a carrier will only ever work with that carrier until that carrier release it before that is done you can't use other sims

  • by Phil0124,

    Phil0124 Phil0124 Sep 28, 2016 7:16 AM in response to Fabianfromnogales
    Level 7 (27,889 points)
    iPhone
    Sep 28, 2016 7:16 AM in response to Fabianfromnogales

    If the iPhone is locked to a particular carrier, then you can only use sim cards from that carrier.

     

    If you need to use sim cards from a different carrier. then you need to contact the carrier the phone is locked to and request they unlock it. Only the carrier it is locked to can unlock it.

     

    Who gave you this iphone?  Why did they give you one that was locked to different carrier than your own?

     

    Go back to whoever gave you this phone and request they give you one that is unlocked , or explain why they gave you a locked iPhone.