Q: iMac Crashing
Version 10.11.5
iMac (27-inch, Mid 2011)
Processor 2.7 GHz Intel Core i5
Memory 4 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6770 512 MB
iMac is constantly crashing. Could barely get it up long enough to type this.
When it crashes, the screen sometimes just goes black, or white, sometimes flashes and with weird vertical lines all over the screen. Yesterday when I had spotify running, the music kept playing on a weird loop even after the screen went haywire. There is no pattern to it crashing. Entirely random.
But today, when I tried to boot it up, it shut on and off over and over again and I had to reset the SMC. Didn't work. I performed a faculty reset and it shut off a couple times but not as much. I'm 99.9% sure it's a hardware issue as I don't see what else it could be, but I ran an EtreCheck anyways.
Here is the EtreCheck :
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-28 10:26:56
Download EtreCheck from https://etrecheck.com
Runtime 4:15
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
Description:
Crashing
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
WDC WD1001FALS-403AA0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (957.60 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
Logitech Gaming Keyboard G910
Apple Computer, Inc. IR Receiver
Apple Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Logitech Gaming Mouse G303
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Anywhere
/Library/Extensions
[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-08-30) [Support]
[loaded] com.driver.LogJoystick (2.0 - SDK 10.8 - 2016-08-30) [Support]
[not loaded] com.logitech.driver.LogiGamingMouseFilter (1.0 - SDK 10.9 - 2016-08-30) [Support]
/System/Library/Extensions
[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.17-5 - SDK 10.11 - 2016-08-30) [Support]
[not loaded] 9 Apple tasks
[loaded] 152 Apple tasks
[running] 51 Apple tasks
[killed] 26 Apple tasks
26 processes killed due to insufficient RAM
[not loaded] 47 Apple tasks
[loaded] 154 Apple tasks
[running] 79 Apple tasks
[killed] 10 Apple tasks
10 processes killed due to insufficient RAM
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-08-29) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-08-29) [Support]
[running] com.wacom.wacomtablet.plist (2016-07-22) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-08-29) [Support]
[running] com.adobe.agsservice.plist (2016-09-02) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]
[running] com.wacom.TabletHelper.plist (2016-07-22) [Support]
[loaded] com.wacom.displayhelper.plist (2016-07-22)
[loaded] com.adobe.AAM.Updater-1.0.plist (2016-08-30) [Support]
[loaded] com.google.keystone.agent.plist (2016-08-29) [Support]
[running] com.spotify.webhelper.plist (2016-09-01) [Support]
[loaded] com.valvesoftware.steamclean.plist (2016-08-30) [Support]
QuickTime Plugin: 7.7.3 (2016-07-08)
PepperFlashPlayer: 22.0.0.209 - SDK 10.6 (2016-08-29) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2016-07-22) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-29) [Support]
Default Browser: 601 - SDK 10.11 (2016-07-08)
Flash Player (2016-06-28) [Support]
WacomTablet (2016-07-22) [Support]
Time Machine not configured!
10% AdobeGCClient
9% kernel_task
7% WindowServer
5% Google Chrome Helper(2)
4% Google Chrome
487 MB kernel_task
279 MB Google Chrome Helper(2)
102 MB Google Chrome
102 MB mdworker(9)
45 MB Finder
43 MB Free RAM
3.96 GB Used RAM (784 MB Cached)
222 MB Swap Used
Sep 28, 2016, 10:11:44 AM Self test - passed
Thanks!
iMac, OS X El Capitan (10.11.5)
Posted on Sep 28, 2016 7:31 AM