Bilalfrommontfoort
Level 1 (4 points)

Q: apple ID device enrolment program

Hello there,

 

he got finally approved by apple for the device enrolment program.

now if got the problem that i can't use two-step authentication because i don't know the answers to the questions.

 

after multiple calls to apple in the Netherlands and in England, i got the answer that the can't help me and i need to make a new id. this is not a problem, but adding it so that i can log in on https://deploy.apple.com/ is.

 

so, in short, can somebody explain to me how i or apple can change the apple id that is currently attached to the Device enrolment program?

Posted on Sep 28, 2016 6:57 AM

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Bilalfrommontfoort

Q: apple ID device enrolment program

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  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Sep 28, 2016 7:02 AM in response to Bilalfrommontfoort
    Level 6 (8,273 points)
    Mac OS X
    Sep 28, 2016 7:02 AM in response to Bilalfrommontfoort

    to change the existing ID if you do not have the password or know the reset questions you may need to provide the original receipt of purchase for the device from an Apple authorized retailer to Apple.

    use the contact us at the bottom of this page to speak with an Apple representative .