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Helpful answers
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Sep 29, 2016 8:46 AM in response to DAK60by AppleJen77,Hello there, DAK60!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with your Ear pods. I know how important it is to be sure they are working properly at all times. Check out this article with steps to follow If your headphones don‘t work with your iPhone, iPad, or iPod touch. This will give you some awesome steps to try to get them working with your iPhone properly.
Also, check out this article If you need help with iPhone, iPad, or iPod touch accessories.
Cheers! -
Sep 29, 2016 8:50 AM in response to DAK60by midnighte13,When in your pocket, is the cable coming straight out, or is it bent? If the cable has been bent, it has likely caused a short in the cable which may be interrupting the connection.
