Printer error: Filter failed
Having a difficult time finding the problem with this error and how to solve. Started after latest beta install of Sierra.
OS X 10.12.1
iMac, macOS Sierra (10.12)
Having a difficult time finding the problem with this error and how to solve. Started after latest beta install of Sierra.
OS X 10.12.1
iMac, macOS Sierra (10.12)
If you haven't done so already, try resetting the printing system.
Thank you ,that was one of the first things I did. I also uninstalled printer drivers and reinstalled most current drivers.
Hi Eric,
Same situation also with the Beta 2, beginning from the Beta 1. Resetting the printing system didn't solve. Disabling the sip, reinstall the drivers didn't solve too. Any idea or suggestion?
Sounds like a Beta problem since 2 of you are having problems. How are you trying to access the printer - USB, Wi-Fi...?
I am accessing to the printer via WiFi. It is connected to a Windows printer server (it is a network shared printer). The printer With all previous Sierra betas and official release, it was working fine.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferenes, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode Startup – El Capitan.
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Hi Eric,
Thanks for your reply.
I have been out of office for some days. In the meantime Apple released the third beta: after update, all is working perfectly again!
Thanks Apple!
Cheers!
Printer error: Filter failed