Hi, I'm trying to update my keynote, pages and numbers, but I keep getting update unavailable with this apple id. I recently bought an IMAC that included these apps. How can I update them?
iMac (27-inch Mid 2011), OS X El Capitan (10.11.1)
Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Clickhere, contact Apple, and wait for a response.
4. Buy them.
(144978)
update unavailable with this apple id
