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macOS Sierra freeze on iMac late 2009 using Safari

Hey guys,


Since the installation of macOS Sierra on my iMac 27 inch late 2009, I'm experiencing freezes of the computer with the following symptoms:


- the freeze occurs when I scroll a webpage in Safari.

- The mouse cursor still moves but I can't click and manipulate the system ; the keyboard doesn't work, as well.

- A force reboot is mandatory to recover.

- I can establish a ssh connection from my MacBook to the iMac, suggesting that Darwin is still running well.

- The log indicates "userspace_watchdog_timeout.spin report for WindowServer version", suggesting that the problem is related to a crash of the WindowServer.


Somebody here with the same machine has the same problem?


Thanks!

VIN,iMac (27-inch Late 2009), macOS Sierra (10.12)

Posted on Sep 28, 2016 11:13 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2017 2:50 AM

Hey guys,


I have a good news. I asked through my bug report when this problem is supposed to be fixed.


Bug report team told me that the bug is still under investigation BUT they say also that I should test this issue on macOS 10.12.5.


Hopefully, a fix will be proposed in the coming macOS 10.12.5 update. 🙂

473 replies

Oct 3, 2016 11:12 AM in response to riadfromhabsheim

I also have this issue on a Late 2009 iMac. I posted 8 hours ago, but didn't get any replies. You got 18! Nobody loves me...


Also getting an issue I have seen reported in this forum re incomplete shutdown, just a black screen, no desktop items, but Dock still auto-unhiding with mouse, but still non-responsive.


I did a Safe Boot eight hours ago (apparently this does some checks & things), then went into Disk Utility for First Aid on the drive. Said it couldn't be completed because of errors, so I should do it in Recovery. Did that, re-booted normally, and I haven't had any issues all day, and my iMac shut down nicely this evening.


I'm not saying it's sorted, but its looking good so far.


gimbers

Oct 3, 2016 2:48 PM in response to riadfromhabsheim

I had the same problem, iMac late 2009 27", Safari kept freezing (Safari 10 and Safari Technology Preview - same webkit) all the time, only hard reboot helped.

The solution: disable ALL extensions in preferences.

It seems many extensions haven't been updated fully to work with Safari 10.x hence causing these freezes.

Try adding back extensions one at a time (if you really need it) to investigate the bad apples (oh the pun).

Oct 4, 2016 12:15 AM in response to riadfromhabsheim

Folks, I have a Macbook Pro Retina with 8GB RAM (late 2012) and a regular Intel HD4000.

After an upgrade to MacOS Sierra I experience terrible slowness with Safari, especially when working with G Suite apps (gmail, calendar, docs, spread sheets, etc): activity monitor shows Safari (itself) consumes over 1GB memory and each Google-app tab eats ~1.5-3GB of memory. Therefore my laptop is always in swap (over 3GB used)...

I don't know what/who to blame: either Sierra, or Safari 10, but it's not a good situation, when you upgrade to get better performance (as said by Apple), but you get dramatic "freezes" and non-responsive interface (as told in the top of the conversation).


Please advise what to check/change/etc to get at least performance of El Captain...


Thanks in advance.

macOS Sierra freeze on iMac late 2009 using Safari

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