Broke phone

I dropped my phone in a pond and I couldn't find it to get it out but I have insurance on it. I was wondering if I'm going to have to buy a brand-new phone or will my insurance cover some of it.

iPhone 6s, iOS 10

Posted on Sep 28, 2016 12:06 PM

Reply
4 replies

Sep 28, 2016 3:34 PM in response to Taylorhornbeck

No-one here can tell you what your insurance provider will decide.


If you wish to make a claim under your policy, follow the provider's instructions. Depending on the nature of the insurance that you have purchased, you may find these resources helpful:


https://www.att.com/shop/wireless/features/mobile-insurance.html

https://www.att.com/shopcms/media/att/2016/shop/wireless/documents/Mobile-Insura nce-Brochure-En.pdf

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Broke phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.