Q: i am not able to put my password in my ipad2,when i go to put it in nothing shows up . I have already tried to restart it and hold ... i am not able to put my password in my ipad2,when i go to put it in nothing shows up . I have already tried to restart it and hold the home button and the wake button for 10 seconds until the logo has showed up but its still not working.help please ? more
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Sep 29, 2016 12:21 PM in response to sonofthemosthighby joe_7399,Hello sonofthemosthigh,
I see that you're having problems entering your passcode for your iPad 2 even after forcing the device to restart. I can understand the concern here; it's certainly important for the touchscreen to be working correctly. I'm glad to help out.
In addition to restarting, there are some additional steps you can take for this issue. Take a look at the following information we have published on this subject:
Check your touchscreen
Make sure that your hands are clean and dry, then try these steps:
- If you have a case or screen protector on your device, try removing it.
- Clean the screen with a soft, slightly damp, lint-free cloth.
- Unplug your device.
- Restart your device. If you can't restart it, you can force restart your device.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Take care!
