ios 10.02 mail problem

Question

ios 10.02 mail problem

I upgraded my 5S to ios 10.0.2 yesterday. In Mail, my email body texts suddenly shrank to unreadable size. If you expand the body text until it's readable it doesn't wrap to fit the viewer window, so you have to scroll sideways to read each line. I've wandered through the General and Mail settings and found no cure. Will welcome any suggestions, thanks.

iPhone 5s, iOS 10.0.2

Posted on Sep 28, 2016 12:46 PM

Reply

Answer 1

chuck_3rd

Community Specialist

Sep 29, 2016 1:14 PM in response to Ralph Spoilsport

Hi Ralph Spoilsport,

Thanks for updating your iOS. So it looks like soon after you updated, your emails' text size shrank and if you zoom in it does not text wrap. Excellent way of checking the general mail settings to resolve the issue. You can also check your Accessibility settings in the Settings app.

ACCESSIBILITY
Large, bold, and high-contrast text
Display larger text in apps such as Settings, Calendar, Contacts, Mail, Messages, and Notes. Go to Settings > General > Accessibility > Larger Text, then turn on Larger Accessibility Sizes.
Display bolder text on iPhone. Go to Settings > General > Accessibility, then turn on Bold Text.
Increase text contrast where possible. Go to Settings > General > Accessibility > Increase Contrast. You can choose to reduce transparency and darken colors.

iPhone User guide: Accessibility

These steps should have your emails showing in a text size that suits you. Thanks for using Apple Support Communities to post your question. Have a nice day.

Reply

Answer 2

chuck_3rd

Community Specialist

Sep 29, 2016 1:14 PM in response to Ralph Spoilsport

Hi Ralph Spoilsport,

Thanks for updating your iOS. So it looks like soon after you updated, your emails' text size shrank and if you zoom in it does not text wrap. Excellent way of checking the general mail settings to resolve the issue. You can also check your Accessibility settings in the Settings app.

ACCESSIBILITY
Large, bold, and high-contrast text
Display larger text in apps such as Settings, Calendar, Contacts, Mail, Messages, and Notes. Go to Settings > General > Accessibility > Larger Text, then turn on Larger Accessibility Sizes.
Display bolder text on iPhone. Go to Settings > General > Accessibility, then turn on Bold Text.
Increase text contrast where possible. Go to Settings > General > Accessibility > Increase Contrast. You can choose to reduce transparency and darken colors.

iPhone User guide: Accessibility

These steps should have your emails showing in a text size that suits you. Thanks for using Apple Support Communities to post your question. Have a nice day.

Reply