Red_5
Level 1 (5 points)
Mac OS X

Q: Siri playing wrong song?!

When I ask Siri to play a specific song, she'll start shuffling within the artist but never get the actual song right! She's been getting it wrong right out of the gate with Sierra. I've tried all kinds of different songs and artists and she always plays the correct artist but never the correct song. I've restarted the system and can't seem to get this to work properly.

MacBook Pro, macOS Sierra (10.12), 10GB RAM, 512GB SSD

Posted on Sep 28, 2016 3:33 PM

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Red_5

Q: Siri playing wrong song?!

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  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Sep 29, 2016 2:24 PM in response to Red_5
    Community Specialists
    Sep 29, 2016 2:24 PM in response to Red_5
    Greetings Red_5,

    I see that you're posting today because Siri for your Mac is not allowing you to play the specific song that you are requesting. I know it's important to have this feature working correctly, and I'm glad to help.

    Thanks for restarting your Mac as a first step. Next, I'd like you to try turning Siri off in System Preferences > Siri, then restart your Mac and re-enable this feature before attempting to test again.

    If you'd like additional information on this feature, you can find that here:

    Use Siri on your Mac - Apple Support

    Have a great day!

  • by Red_5,

    Red_5 Red_5 Sep 29, 2016 9:07 PM in response to alex_h1
    Level 1 (5 points)
    Mac OS X
    Sep 29, 2016 9:07 PM in response to alex_h1

    Thanks for the suggestion. Unfortunately, before I made this post, I already tried disabling, re-enabling, restarting, all in various orders. I also made sure the permissions on my music library were set correctly in case Siri couldn't read the files, all to no avail.


    I also spent an hour on the phone with a senior tech advisor at Apple who was flummoxed and submitted a full report to his team of engineers.

     

    I'm hoping that if anyone else has the same issue, they will post in this thread so a solution can be distributed when found.

  • by goobus,

    goobus goobus Oct 1, 2016 3:58 AM in response to Red_5
    Level 1 (14 points)
    Desktops
    Oct 1, 2016 3:58 AM in response to Red_5

    Oh yeah.  "Play leggy blonde" to which Siri prints exactly what I spoke.  Then plays "Mr Krinkle" by Primus.  I recently tried "Play the album Audioslave". Siri printed the words "Play the album audio slave" then proceeded to play "Mandy" by "Me first and the gimme gimmes".

     

    It seems she hears and understands what I am saying then there is a disconnect in itunes.  Wierdly (or not?) this works fine on the iphone or appletv.