SAHM

Q: Text message forwarding

The option to forward text messages from my phone to my iPad keeps disappearing. Any idea why?

iPhone 7 Plus, iOS 10

Posted on Sep 28, 2016 5:28 PM

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Q: Text message forwarding

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  • by Allen A,

    Allen A Allen A Sep 29, 2016 3:03 PM in response to SAHM
    Community Specialists
    Sep 29, 2016 3:03 PM in response to SAHM
    Greetings SAHM, 

    Thank you for using Apple Support Communities! 

    I see that the option to forward text messages from your phone to iPad keeps disappearing. I use this feature on my devices as well! I can understand wanting to get this taken care of as quickly as possible. I have something that I would like you to try.

    It's important to make sure that each device is signed into iCloud with the same Apple ID. Please follow these steps in Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch:
     

    Set up SMS and MMS messaging

    Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. Make sure that your devices are set up as follows:

    • Each device is signed in to iCloud with the same Apple ID.
    • On iPhone, go to Settings > Messages > Send & Receive. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices. Add a check to your phone number and email address, so that you can be reached by iMessage at both. Do the same on your iPad or iPod touch.
    • On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. A verification code then appears on each device. Enter that code on your iPhone.
    • On Mac, open Messages, then choose Messages > Preferences. Click Accounts, then select your iMessage account. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Add a check to your phone number and email address.

    Use SMS and MMS messaging

    To use this feature, just start conversations as normal in the Messages app on any of your devices. You can also start a conversation by clicking a phone number in Safari, Contacts, Calendar, or other apps that detect phone numbers. All of your incoming and outgoing messages appear on all of your devices.


     Once you've completed these steps, please test and see if you get the same result. 

    Have a great day!