HT206993: Use Siri on your Mac
Learn about Use Siri on your Mac
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Q: Siri doesn't open when I click on the Siri icon
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Sep 29, 2016 5:18 PMby jeremy_v,Hi JustinMeeks,
Thanks for posting on the Apple Support Community! I understand you're having trouble with initiating Siri on your Mac. I like to be able to use the Siri function on my Mac, so I'm happy to help.
I recommend to start by checking out the 'Get Help' section of the following article. There are some great steps here that can get Siri working for you.
Use Siri on your Mac
If you're still having trouble with Siri after going through those steps, the next thing I recommend to try is starting your Mac up in safe mode. This will clear out certain caches that could be preventing Siri from running properly.
Try safe mode if your Mac doesn't finish starting up
If an issue doesn't happen in safe mode
If an issue doesn't happen when your Mac is started in safe mode, try restarting again without pressing any keys at startup. If the issue appears to be resolved when you start up normally, it was possibly caused by a cache or a directory issue with your startup disk that safe mode fixed.
If you restart your Mac normally and an issue comes back when you reach your desktop, try disabling any login items that automatically open when you log in.
You can also set up a test user on your Mac. This will help determine if the issue is related to your whole system or user files specific to your user account.
How to test an issue in another user account on your Mac
Cheers!
