Jerry1244

Q: Cannot type in login screen

Help!

 

When starting cold or doing a restart, I have difficulty typing my login password.  If I hold a key down for a second or two the dot for the letter/number will appear in repeat mode.  A single tap on a key does nothing.  I am able to quickly lift my finger to enter just one character (dot).  If too many characters are entered, careful use of the delete key remove unwanted characters.  Eventually, I am able to enter a password.

 

Once logged in, the keyboard works flawlessly.  Also, if booted in safe mode, the keyboard works properly to enter a password.

 

The keyboard problem only occurs when trying to enter a password in the normal login screen.

 

How do I fix this?

MacBook Pro (Retina, 15-inch, Late 2013), OS X El Capitan (10.11.6), HP 4500 G510n-z Mult-function Print

Posted on Sep 28, 2016 10:35 PM

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Q: Cannot type in login screen

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