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Helpful answers
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Sep 28, 2016 11:33 PM in response to Fiddy Dogby Roger Wilmut1,You will need to perform a factory reset. With most models this involves unplugging the power lead, holding the small reset button down with the tip of a ball-pen or pencil, then plugging the power back in - it sounds as if you may need three hands for that.
This page gives detailed instructions for various models, including pictures showing where the reset button is.