Red hue on iPhone 6 Plus screen

Greetings everyone,


Yesterday I was using my iPhone 6 Plus and noticed a red hue/stain spot, over the signal bars, on the top left of the screen.

After some investigating and simple steps to try and resolve the issue, I noticed that the hue spot disappeared when I turned off Night Shift.

This might be an iOS 10.0.2 bug, but I'm not sure.


Any ideas/help on fixing this?

iPhone 6 Plus, iOS 10.0.2

Posted on Sep 29, 2016 5:25 AM

Reply
7 replies

Apr 17, 2017 3:14 PM in response to t2-jet

Hi there, AnthonyApple2014!


Thanks for reaching out to the Apple Support Communities! It sounds like you have some screen discoloration on your iPhone. I know how important it is to be sure the screen looks and works great at all times! Check out this article with steps to follow to Get help with the screen on your iPhone, iPad, or iPod touch . Specifically:

If you see lines, missing sections, discoloration, or poor image quality

  1. Try to restart your device. If you can't restart, force restart your device.
  2. If this doesn't work, restore your device.
  3. If you still see the issue after you restore, contact Apple Support.



Have a great day!

Apr 17, 2017 3:13 PM in response to t2-jet

Greetings everyone,


It has been quite some time since this thread started, but I'm writing to finally close it.

The "stain"/hue spot was there even with Night Shfit turned off, but it was very hard to spot on anything other than a yellow image.

Nothing I could do resolved the issue so I took my phone to an Authorized Apple Repair/Service Center and my phone was replaced.

This seems to be a very isolated issue, since as of now I have only heard of 2 other cases and one of them is here, on this thread.


Best regards,


Anthony

Sep 30, 2016 2:31 PM in response to t2-jet

Meanwhile, I restored the iPhone through iTunes. No difference. Even did a DFU restore, everything was the same.

Now I'm even beginning to notice what I thought was a bug/background anomaly because it wasn't very noticeable in white backgrounds: a small backlighting imperfection.


I will be taking my phone to an Authorized Apple Repair Center around here and will report back with the findings.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Red hue on iPhone 6 Plus screen

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