Q: I have a MacPro Retina and works great, however I've installed Norton Security and it indicates my computer has detected a OSX.Trojan.Gen virus with attached file "/volumes/installer/installer.app/contents/MacOS/DM. Can anyone help me!
HELP! whoever is to there. I have a MacPro Retina laptop since it came out and has worked wonderfully. I installed Norton Security app (I wonder if I did the right thing) and same indicates that my laptop has a OSX.Trojan.Gen virus with a file that reads as follow: "/volumes/installer/installer.app/contents/MacOS/DM". I not computer savvy being only 68 years old, so can anyone out there PLEASE indicate what I should do! Uninstall Norton, etc. PLEASE!
MacBook Pro (Retina, 13-inch, Late 2013), OS X El Capitan (10.11.6)
Posted on Sep 29, 2016 9:21 AM
Norton says OSX.Trojan.Gen "is a generic detection for many individual but varied OS X Trojans for which specific definitions have not been created." Basically, that means it's a file they don't recognize that has some trojan-like characteristics. So you're getting a false flag.
So my advice is to safely ignore it.
Also, uninstall Norton. It's fairly useless. Much more important to just always install Apple Security Updates as soon as they're released. Just do that and run MalwareBytes every week or so.
Posted on Sep 29, 2016 9:43 AM
