trouble downloading attachments

i'm unable to download attachments I've received, i can open in the email but not download

MacBook Pro, iOS 10.0.2

Posted on Sep 29, 2016 11:33 AM

Reply
2 replies

Sep 30, 2016 1:15 PM in response to ggsmac

Hello ggsmac,
Thank you for using Apple Support Communities.

I understand from your post that you are not able to download any email attachments you receive even though you can open it in the email. I know how important it is for you to be able to download your email attachements. I recommend trying to double-click the attachment or selecting File > Save Attachments. The article below has some additional information about email attachments:

Use Mail on your Mac

When you receive an attachment, double-click it to open it. You can also drag attachments out of the email message window, or choose File > Save Attachments.

Best Regards.

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trouble downloading attachments

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