my iPhone 6 deleted all my photos and contacts. This happened 3 times this month. what could be the problem?
my iPhone 6 deleted all my photos and contacts. This happened 3 times this month. what could be the problem?
iPhone 6
User profile for user:
AppleJoe
User level:
Community Manager
Hi aionaz,
Thanks for using Apple Support Communities to post your question. I understand that your pictures and contacts have been removed from your iPhone 6, and this occurred 3 times in 1 month? If you have not done so already, please check for any updates that maybe available for your device. Update the iOS software on your iPhone, iPad, or iPod touch
Once your device is updated, let's check your iCloud settings to verify that the Apple ID has not been changed and that the photos and contacts sync services are enabled.
Tap > Settings > iCloud. Then verify you are signed in with your Apple ID. The links below can assist you with Managing your photos and contacts on your device with iCloud.
Taking and managing photos
Get help using iCloud Contacts, Calendars, or Reminders
Have a nice day!
Thanks for using Apple Support Communities to post your question. I understand that your pictures and contacts have been removed from your iPhone 6, and this occurred 3 times in 1 month? If you have not done so already, please check for any updates that maybe available for your device. Update the iOS software on your iPhone, iPad, or iPod touch
Once your device is updated, let's check your iCloud settings to verify that the Apple ID has not been changed and that the photos and contacts sync services are enabled.
Tap > Settings > iCloud. Then verify you are signed in with your Apple ID. The links below can assist you with Managing your photos and contacts on your device with iCloud.
Taking and managing photos
Get help using iCloud Contacts, Calendars, or Reminders
Have a nice day!