HT207198: Switch from two-step verification to two-factor authentication

Learn about Switch from two-step verification to two-factor authentication

Randy Bisig

Level 1 (14 points)

Mac OS X

Q: Two-Factor Authentication is not available on my account

My iPhone does not have the option and my iMac tells me Two-Factor Authentication is not available on my account.

iMac (Retina 4K, 21.5-inch, Late 2015), macOS Sierra (10.12)

Posted on Sep 29, 2016 2:18 PM

I have this question too

Q: Two-Factor Authentication is not available on my account

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Helpful answers

by Lindsay_B.,

Lindsay_B. Sep 30, 2016 3:34 PM in response to Randy Bisig
Community Specialists

Sep 30, 2016 3:34 PM in response to Randy Bisig

Hi there, Randy Bisig!

Thanks for using the Apple Support Communities. From your post, I see that you want to turn on two-factor authentication, but are having some trouble with locating where to do it. I'd be happy to help!

Please take a look over the article linked below. Make sure that you meet all the requirements for both your system and your location. If you do, the steps under the "Set up from a device you're already using" section will help you turn two-factor authentication on.

Availability of two-factor authentication for Apple ID - Apple Support

You can get more information on two-factor authentication in the following articles.

Two-factor authentication for Apple ID

Frequently asked questions about two-factor authentication verification for Apple ID

Cheers!
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