Felipe VI

Q: I can't download whatsapp after updating my to IOS 10.0.2

I did the update to IOS 10.0.2 and then tried to update whatsapp, the app's icon became shaded and I assumed that my iphone had started to download the update, 3 days after, and having being connected to a good wifi connection it was still shaded. All of the other apps finished the update without any problem, except for whatsapp. I tried to erase it, but it wouldn't respond when pressing the icon and tapping in the x. I did it from the storage management menu in settings and it disappeared. But upon trying to reload it from the AppStore it showed it as if it was in the phone, with the circle and the small square inside it showing instead of the "Get" button.

 

I've tried all the suggestions from whatsapp to solve the problem, but none worked.

 

Has anybody had this problem?

 

thanks in advance

iPhone 6, iOS 10.0.2

Posted on Sep 29, 2016 2:48 PM