Magic trackpad 2 only works when plugged in

I have a magic trackpad 2 that is about two months old. I have kept it plugged in to my wired keyboard's USB hub since I got it, on a rare occasion unplugging it to use the cable to charge my phone. Today I tried doing that and when I do so it stops working. I see it in Bluetooth devices but connecting to it fails. When plugged in it works fine and shows as connected and full charged.


I find it hard to believe its defective, but maybe. Has anyone else experienced this? Any fix?

Posted on Sep 29, 2016 5:34 PM

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Posted on Dec 18, 2017 3:27 AM

This one works!

-First connect your magic keyboard/trackpad with your mac using a lightning cable(in case if it was not already)

-Turn off your bluetooth from system preferences( you will have to use a wired mouse if you are doing it in a imac or mac mini)

-toggle the keyboard/trackpad power to "off"

-disconnect the lightning cable

-Now turn on bluetooth from system preferences

-Then, toggle the keyboard/trackpad power to "on"

-It will connect and work without any issues

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Magic trackpad 2 only works when plugged in

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