TF01

Q: Safari 9.1.2 suddenly became extremly slow

I am running OSX Maverics 10.9.5 in MBP15 early 2011 i7 2,2 / 8gb / 256 ssd. All lastest updates are installed for this os.

 

Today safari 9.1.2 suddenly became slow as ****. Some pages is loading for about 2 minutes, some are not loading at all (like facebook). It started happening since i turned on my laptop.

I did not install anything right before it happened. I did not change any settings right before it happened. No weird processes are running. Network is fine, but i had troubles connecting to wifi in the begining (my router is linksys ea2600).

 

What i tried:

-restart

-reset safari

-delete history

-disable plugins

-Disable DNS Prefetching in Safari

-manually delete safary cache

-delete safari cache from developer menu

-manually delete safari preferences

-running safari under new, just created user- still slow

-this If Safari doesn't load a page or webpage items are missing - Apple Support

-this If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support

-manually enter google public dns into network settings

 

Chrome is working fine, so there is no network problem.

 

I have really no idea what to check else and how to fix it. Please help.

MacBook Pro, OS X Mavericks (10.9)

Posted on Sep 29, 2016 6:23 PM

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Q: Safari 9.1.2 suddenly became extremly slow

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  • Helpful answers

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  • by dominic23,

    dominic23 dominic23 Sep 30, 2016 3:04 AM in response to TF01
    Level 8 (41,832 points)
    Mac OS X
    Sep 30, 2016 3:04 AM in response to TF01

        Please run EtreCheck and post the report here.

     

        http://etresoft.com/etrecheck

     

        Download it, open Downloads folder, click on it to open, and then select ”Open”.

        Click on the bouncing  EtreCheck icon in the Dock.

        “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

     

        Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

        Paste it here when you reply.

  • by greefon,

    greefon greefon Sep 30, 2016 12:19 PM in response to TF01
    Level 1 (4 points)
    Safari
    Sep 30, 2016 12:19 PM in response to TF01

    Similarly

  • by Flanua,

    Flanua Flanua Sep 30, 2016 12:35 PM in response to TF01
    Level 1 (22 points)
    iPad
    Sep 30, 2016 12:35 PM in response to TF01

    I have the same problem on my Mac computer after I updated my Safari browser and now Safari unusable. Apple please fix it with next Safari update!

  • by Flanua,

    Flanua Flanua Sep 30, 2016 2:59 PM in response to Flanua
    Level 1 (22 points)
    iPad
    Sep 30, 2016 2:59 PM in response to Flanua

    P.S. I have this problem only with Safari version 9.1.3.

  • by StasDan,

    StasDan StasDan Oct 1, 2016 6:45 AM in response to TF01
    Level 1 (4 points)
    Oct 1, 2016 6:45 AM in response to TF01

    I have this problem too. Safari 9.1.3.

    EtreCheck report:

     

    EtreCheck version: 3.0.6 (315)

    Report generated 2016-10-01 16:44:19

    Download EtreCheck from https://etrecheck.com

    Runtime 1:26

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Other problem

     

    Hardware Information:

        MacBook Pro (Retina, 15-inch, Mid 2014)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro11,2

        1 2.2 GHz Intel Core i7 CPU: 4-core

        16 GB RAM Not upgradeable

            BANK 0/DIMM0

                8 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n/ac

        Battery: Health = Normal - Cycle count = 140

     

    Video Information:

        Intel Iris Pro

            Color LCD 2880 x 1800

     

    System Software:

        OS X Mavericks 10.9.5 (13F1911) - Time since boot: about one day

     

    Disk Information:

        APPLE SSD SM0256F disk0 : (251 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) /  [Startup]: 250.14 GB (39.82 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information:

        Apple Internal Memory Card Reader

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Gatekeeper:

        Anywhere

     

    Kernel Extensions:

            /Applications/FlowSync.app

        [not loaded]    com.joshuawise.kexts.HoRNDIS (8 - SDK 10.6 - 2016-01-18) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.nike.sportwatch (1.0.0 - 2016-09-30) [Support]

     

    System Launch Agents:

        [not loaded]    6 Apple tasks

        [loaded]    140 Apple tasks

        [running]    38 Apple tasks

     

    System Launch Daemons:

        [not loaded]    46 Apple tasks

        [loaded]    137 Apple tasks

        [running]    65 Apple tasks

     

    Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2015-02-05) [Support]

        [loaded]    com.adobe.AdobeCreativeCloud.plist (2015-02-05) [Support]

        [running]    jp.co.canon.CUPSCAPT.BG.plist (2014-10-05) [Support]

     

    Launch Daemons:

        [loaded]    com.apple.aelwriter.plist (2014-11-19)

        [loaded]    com.skype.skypeinstaller.plist (2015-08-13) [Support]

        [loaded]    net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-04-14) [Support]

     

    User Launch Agents:

        [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

        [running]    ws.agile.1PasswordAgent.plist (2016-06-09) [Support]

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Dropbox    Application  (/Applications/Dropbox.app)

     

    Internet Plug-ins:

        Default Browser: 537 - SDK 10.9 (2014-11-03)

        AdobeAAMDetect: AdobeAAMDetect 2.0.0.0 - SDK 10.7 (2015-02-05) [Support]

        QuickTime Plugin: 7.7.3 (2016-08-11)

     

    3rd Party Preference Panes:

        None

     

    Time Machine:

        Skip System Files: NO

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 250.14 GB Disk used: 210.32 GB

        Destinations:

            Time Capsule [Network]

            Total size: 3.00 TB

            Total number of backups: 113

            Oldest backup: 11/09/14 12:59

            Last backup: 01/10/16 14:21

            Size of backup disk: Excellent

                Backup size 3.00 TB > (Disk size 250.14 GB X 3)

     

    Top Processes by CPU:

             5%    fontd

             4%    Dock

             4%    WindowServer

             1%    kernel_task

             0%    Google Chrome Helper(6)

     

    Top Processes by Memory:

        958 MB    kernel_task

        885 MB    Google Chrome Helper(6)

        328 MB    Finder

        213 MB    com.apple.WebKit.WebContent(2)

        197 MB    Dropbox

     

    Virtual Memory Information:

        8.71 GB    Free RAM

        7.29 GB    Used RAM (3.27 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        Sep 30, 2016, 09:41:37 PM    /Library/Logs/DiagnosticReports/XPCKeychainSandboxCheck_2016-09-30-214137_[reda cted].crash

            /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCKeychai nSandboxCheck.xpc/Contents/MacOS/XPCKeychainSandboxCheck

        Sep 30, 2016, 09:41:23 PM    Self test - passed

  • by Eric Root,

    Eric Root Eric Root Oct 1, 2016 6:53 AM in response to TF01
    Level 9 (72,619 points)
    iTunes
    Oct 1, 2016 6:53 AM in response to TF01

    Try going to Safari/Preferences/Privacy and delete all cookies/website data.

  • by Esquared,

    Esquared Esquared Oct 1, 2016 6:53 AM in response to StasDan
    Level 6 (8,508 points)
    Mac OS X
    Oct 1, 2016 6:53 AM in response to StasDan

    There's a Launch Daemon of an old version of Tunnelblick on your Mac. Uninstall or update the software according to the developer's instructions..

  • by greefon,

    greefon greefon Oct 1, 2016 8:14 AM in response to TF01
    Level 1 (4 points)
    Safari
    Oct 1, 2016 8:14 AM in response to TF01

    When I try to open facebook.com (for example) I see the some messages in console.app output (after 1-2 minutes):

     

    01.10.16 17:44:16,927 com.apple.WebKit.Networking[2763]: CFNetwork SSLHandshake failed (-9836)

  • by TF01,

    TF01 TF01 Oct 1, 2016 8:26 AM in response to dominic23
    Level 1 (5 points)
    Safari
    Oct 1, 2016 8:26 AM in response to dominic23

    Here it is.

     

    EtreCheck version: 3.0.6 (315)

    Report generated 2016-10-01 18:23:49

    Download EtreCheck from https://etrecheck.com

    Runtime 2:12

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Other problem

    Description:

    Safari 9.1.2 is slow.

     

    Hardware Information:

        MacBook Pro (15-inch, Early 2011)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro8,2

        1 2.2 GHz Intel Core i7 CPU: 4-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Replace Soon - Cycle count = 1359

     

    Video Information:

        Intel HD Graphics 3000 - VRAM: 512 MB

            Color LCD 1680 x 1050

        AMD Radeon HD 6750M - VRAM: 1024 MB

     

    System Software:

        OS X Mavericks 10.9.5 (13F1911) - Time since boot: less than an hour

     

    Disk Information:

        WDC WD10JPVT-00A1YT0 disk1 : (1 TB) (Rotational)

            EFI (disk1s1) <not mounted> : 210 MB

            Media (disk1s2) /Volumes/Media : 550.00 GB (42.38 GB free)

            Sierra OSX (disk1s3) /Volumes/Sierra OSX : 199.87 GB (68.23 GB free)

            BOOTCAMP (disk1s4) /Volumes/BOOTCAMP : 249.73 GB (107.32 GB free)

     

        M4-CT256M4SSD2 disk0 : (256,06 GB) (Solid State - TRIM: No)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh SD (disk0s2) /  [Startup]: 255.20 GB (66.53 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information:

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Configuration files:

        /etc/sysctl.conf - File exists but not expected

        /etc/hosts - Count: 9

     

    Gatekeeper:

        Anywhere

     

    Kernel Extensions:

            /Applications/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (4.4 - 2015-01-05) [Support]

     

            /Applications/Magican.app

        [not loaded]    com.magican.iokit.filemon (1.0.0 - SDK 10.7 - 2015-01-05) [Support]

        [not loaded]    com.magican.iokit.netmon (1.0.0 - SDK 10.7 - 2015-01-05) [Support]

     

            /Library/Extensions

        [not loaded]    com.RME.driver.FirefaceAudioDriver (3.26 - SDK 10.9 - 2016-08-11) [Support]

        [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.6.0 (R82) - SDK 10.8 - 2016-08-11) [Support]

        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.6.0 (R82) - SDK 10.8 - 2016-08-11) [Support]

        [loaded]    com.shapeservices.msm.driver.MSMFramebuffer (3.3 - SDK 10.11 - 2016-08-11) [Support]

        [loaded]    com.shapeservices.msm.driver.MSMVideoDevice (3.3 - SDK 10.11 - 2016-08-11) [Support]

        [not loaded]    de.access-music.virus_ti.driver.audio (3.00b12 - SDK 10.7 - 2016-08-11) [Support]

        [not loaded]    de.rme-audio.driver.RMEFirefaceUSB (1.95 - SDK 10.8 - 2016-08-11) [Support]

        [not loaded]    jp.co.yamaha.driver.YamahaSteinbergUSBAudio (1.8.32 - SDK 10.6 - 2016-08-11) [Support]

        [loaded]    net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-08-11) [Support]

     

            /System/Library/Extensions

        [loaded]    com.Cycling74.driver.Soundflower (1.5.1 - 2016-08-11) [Support]

        [not loaded]    com.caiaq.driver.NIUSBMaschineControllerDriver (2.3.3 - 2016-08-11) [Support]

        [loaded]    com.digidesign.iokit.DigiDal (9.0.4 - SDK 10.5 - 2016-08-11) [Support]

        [not loaded]    com.m-audio.driver.firewire.dice (2.5 - SDK 10.7 - 2016-08-11) [Support]

        [not loaded]    com.maudio.usb.fasttrackpro.driver (M-Audio Fast Track Pro USB 1.8.1 - 2016-08-11) [Support]

        [not loaded]    com.motu.driver.FireWireAudio (1.6 59200 - SDK 10.4 - 2016-08-11) [Support]

        [not loaded]    com.motu.driver.USBMidiKext (1.6 59200 - SDK 10.4 - 2016-08-11) [Support]

        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-08-11) [Support]

        [not loaded]    com.samsung.driver.USBmWiMAXModem (0.9.17, Copyright © 2009-2010 Samsung Electronics Co., Inc. - 2016-08-11) [Support]

        [not loaded]    com.samsung.driver.WiMAXInstallDisk (0.1.1, Copyright © 2008 Samsung Electronics Co., Inc. - 2016-08-11) [Support]

        [not loaded]    com.wacom.kext.wacomtablet (Wacom Tablet 6.3.7-3 - SDK 10.8 - 2016-08-11) [Support]

     

            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2015-09-12) [Support]

        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2015-09-12) [Support]

        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2015-09-12) [Support]

        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2015-09-12) [Support]

     

    System Launch Agents:

        [not loaded]    6 Apple tasks

        [loaded]    141 Apple tasks

        [running]    37 Apple tasks

     

    System Launch Daemons:

        [not loaded]    47 Apple tasks

        [loaded]    139 Apple tasks

        [running]    63 Apple tasks

     

    Launch Agents:

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist (2014-08-12) [Support]

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist (2014-08-12) [Support]

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist (2014-08-12) [Support]

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist (2014-08-12) [Support]

        [loaded]    com.Arturia.ArturiaSoftwareCenterAgent.plist (2016-06-08) [Support]

        [running]    com.maudio.profire.helper.plist (2014-11-19) [Support]

        [running]    de.rme-audio.RMEfirefaceUSBAgent.plist (2014-03-24) [Support]

        [running]    de.rme-audio.firefaceAgent.plist (2014-09-29) [Support]

     

    Launch Daemons:

        [loaded]    PACESupport.plist (2013-02-01) [Support]

        [loaded]    com.Arturia.UpdaterHelper.plist (2016-03-05) [Support]

        [running]    com.paceap.eden.licensed.plist (2016-03-03) [Support]

        [loaded]    com.rogueamoeba.instanton-agent.plist (2014-03-25) [Support]

        [loaded]    org.cindori.AuthHelper.plist (2015-08-31) [Support]

     

    User Launch Agents:

        [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

        [loaded]    com.valvesoftware.steamclean.plist (2016-08-18) [Support]

     

    User Login Items:

        NIHardwareAgent    Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        ScreenFlowHelper    SMLoginItem  (/Applications/ScreenFlow.app/Contents/Library/LoginItems/ScreenFlowHelper.app)

     

    Safari Extensions:

        AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-15)

        HD quality for YouTube™ - James Fray - http://add0n.com/youtube-hd.html (2015-05-20)

        SafariRestore - SweetP Productions - http://sweetpproductions.com/extensions/extensions.htm (2015-06-10)

        Ultimate Status Bar - Karl Dearden - http://ultimatestatusbar.com/ (2014-11-03)

     

    Audio Plug-ins:

        de.access-music.virus_ti: Unknown - SDK 10.7 (2014-02-19) [Support]

        DVCPROHDAudio: 1.3.2 (2013-11-19)

     

    3rd Party Preference Panes:

        PreferencesPane (2014-11-19) [Support]

        Native Instruments USB Audio (2013-10-16) [Support]

        Paragon NTFS for Mac ® OS X (2014-03-31) [Support]

        YAMAHA-USBMIDIPatch (2012-07-10) [Support]

     

    Time Machine:

        Skip System Files: NO

        Auto backup: YES

        Volumes being backed up:

            Macintosh SD: Disk size: 255.20 GB Disk used: 188.67 GB

        Destinations:

            0.25 TB [Local]

            Total size: 249.72 GB

            Total number of backups: 5

            Oldest backup: 15/06/16 15:00

            Last backup: 15/08/16 21:12

            Size of backup disk: Too small

                Backup size 249.72 GB < (Disk used 188.67 GB X 3)

     

    Top Processes by CPU:

            14%    ocspd

             6%    fontd

             5%    WindowServer

             1%    kernel_task

             1%    com.apple.WebKit.WebContent(5)

     

    Top Processes by Memory:

        896 MB    kernel_task

        434 MB    Safari

        377 MB    com.apple.WebKit.WebContent(5)

        287 MB    mds_stores

        279 MB    com.apple.IconServicesAgent

     

    Virtual Memory Information:

        3.21 GB    Free RAM

        4.79 GB    Used RAM (1.98 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        Oct 1, 2016, 06:20:15 PM    Self test - passed

        Sep 29, 2016, 02:23:33 PM    ~/Library/Logs/DiagnosticReports/Finder_2016-09-29-142333_[redacted].crash

            com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder

        Sep 25, 2016, 11:47:01 AM    /Library/Logs/DiagnosticReports/Kernel_2016-09-25-114701_[redacted].panic [Details]

  • by greefon,

    greefon greefon Oct 1, 2016 10:13 AM in response to TF01
    Level 1 (4 points)
    Safari
    Oct 1, 2016 10:13 AM in response to TF01

    Please, reboot and check Safari 7.0 in Recovery Mode (Cmd+R).

  • by slamtsov,

    slamtsov slamtsov Oct 1, 2016 12:40 PM in response to Flanua
    Level 1 (8 points)
    Oct 1, 2016 12:40 PM in response to Flanua

    The same problem after update to 9.1.3. web browsing extremely slow, cant open pages facebook, twiter etc.

    Clear cash, history, reboots, resets doesn't help

    iMac late 2012 -  OS X 10.9.5

     

    P.S. written in google chrome...

  • by slamtsov,

    slamtsov slamtsov Oct 1, 2016 2:02 PM in response to greefon
    Level 1 (8 points)
    Oct 1, 2016 2:02 PM in response to greefon

    In recovery mode safari works the same, blank facebook and twitter pages

  • by greefon,

    greefon greefon Oct 1, 2016 2:09 PM in response to slamtsov
    Level 1 (4 points)
    Safari
    Oct 1, 2016 2:09 PM in response to slamtsov

    Exactly. Different version of Safari in clean conditions "works" the same.
    So, its looks like Safari (7...9.1.3) trying to communicate with some external service, with no luck. SSL revocation lists, maybe. Something else.


    (sorry for my English)

  • by Eric Root,

    Eric Root Eric Root Oct 2, 2016 8:02 AM in response to TF01
    Level 9 (72,619 points)
    iTunes
    Oct 2, 2016 8:02 AM in response to TF01

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.

                   

    Safe Mode

     

    Safe Mode - Mavericks

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