BPRSF
Level 1 (9 points)
Desktops

Q: MAC OX SIERRA CRASHES CONTACTS

HOW DO I FIX CONTACTS THAT CRASH WITH MAC SIERRA IX?

macOS Sierra (10.12), SIERRA CRASH CONTACTS

Posted on Sep 29, 2016 5:39 PM

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Q: MAC OX SIERRA CRASHES CONTACTS

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  • by Rysz,

    Rysz Rysz Sep 29, 2016 7:18 PM in response to BPRSF
    Level 7 (20,964 points)
    iPad
    Sep 29, 2016 7:18 PM in response to BPRSF

    To rule out extension conflict, restart in Safe Boot mode.

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    Shut down your Mac. Use the power button if you need to. Now start it with the Shift key held down. This will start it into Safe Mode, with all extensions turned off. Safe Mode is slow to start, so give it time, it's checking a bunch of tasks. If it works OK in Safe Mode, restart normally. If it works now, you're done.

     

    If the problem returns after restart, you might have an extension conflict. Turn off all extensions via System Preferences. To isolate which extension is at fault, turn on one extension at a time, restarting in between, until you find the bad one.

  • by BPRSF,

    BPRSF BPRSF Sep 30, 2016 1:56 PM in response to Rysz
    Level 1 (9 points)
    Desktops
    Sep 30, 2016 1:56 PM in response to Rysz

    It did not solve the problem. After I started in safe mode i activated Contacts and it currently opens with the name of one contact open. When I attempt to click on a different contact the programs crashes and sends a message to apple. It continues to take the same action in and out of safe mode. It also crashes tech tool each time it is clicked on. It did not do this until I loaded Sierra. Any other suggestions?

  • by rarhea,

    rarhea rarhea Oct 2, 2016 4:09 PM in response to BPRSF
    Level 1 (4 points)
    Desktops
    Oct 2, 2016 4:09 PM in response to BPRSF

    I also have been having this problem.  I've tried repairing my disk (as recommended on other blog posts) and restarting 4000 times.  No luck.  Contacts is crashing but it also has an effect on messages (no contacts showing up) and mail (when I start typing an email address it crashing, presumably trying to access contacts).