why can't I get email notifications on my Lock screen
I have my notifications for emails set to be seen in lock screen but they don't appear there. I have the iphone 6s plus. I don't know what else to do. please help.
User profile for user:
chuck_3rd
User level:
Community Specialist
Hi there, ljose1976!
Thanks for reaching out to the Apple Support Communities! It sounds like you are not getting notifications for your emails. I know how important it is to be sure the notifications are working properly. Check out this article to Use Notifications on your iPhone, iPad, and iPod touch . Specifically:
Have a great day!
Thanks for reaching out to the Apple Support Communities! It sounds like you are not getting notifications for your emails. I know how important it is to be sure the notifications are working properly. Check out this article to Use Notifications on your iPhone, iPad, and iPod touch . Specifically:
If you don't see notifications for a specific app
To get notifications, connect to a Wi-Fi or cellular network. If you don't get notifications for a specific app, try these steps:
- Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Notifications are turned on.
- If you have notifications turned on for an app but you're not receiving alerts, the alert style might be set to None. Go to Settings > Notifications and check that your Alert Style is set to Banners or Alerts.
- Make sure that you’re signed in to your Apple ID. Go to Settings > iTunes & App Stores and enter your Apple ID and password.
- Make sure that Do Not Disturb is turned off. Go to Settings > Do Not Disturb and tap Manual if it's turned on.
- If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.
Have a great day!
