Mason Seeseequasis
Level 1 (4 points)
iPhone

Q: iPhone Screen

TThe lower screen of My iPhone 6 does not work.. I can't acces the number keyboard emojis or the space bar.. I tired resetting all content on my phone but now I can't set it up again because I need to sign into my iCloud but I cant access the numbers

iOS 10.0.1

Posted on Sep 29, 2016 9:56 PM

by Michael.Hines,Apple recommended
Michael.Hines Michael.Hines
Level 1 (15 points)
A:

Hi Mason,

 

Is your iPhone still under warranty? You may need to contact Apple, or an Apple Authorized Repair Facility to have your device's screen replaced. If your device is not under warranty, a fee may be charged for the service.

 

For further assistance, you can call Apple, by phone: 1-800-MY-APPLE


Regards,

Michael.

Posted on Sep 29, 2016 10:10 PM

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Mason Seeseequasis

Q: iPhone Screen

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  • by Michael.Hines,Apple recommended

    Michael.Hines Michael.Hines Sep 29, 2016 10:10 PM in response to Mason Seeseequasis
    Level 1 (15 points)
    Sep 29, 2016 10:10 PM in response to Mason Seeseequasis

    Hi Mason,

     

    Is your iPhone still under warranty? You may need to contact Apple, or an Apple Authorized Repair Facility to have your device's screen replaced. If your device is not under warranty, a fee may be charged for the service.

     

    For further assistance, you can call Apple, by phone: 1-800-MY-APPLE


    Regards,

    Michael.