Since upgrading to iOS 10 I am not able to send pics through Facebook app, it will load just few of my pics, most of them are blank. Using iPhone 5c and having same issue on iPad Air. Can someone help please?
iPhone 5c, iOS 10.0.2
Start by checking your iOS version and make sure its up to date restart your device and uninstall Facebook and reinstall and make sure you are logged in try and check your internal storage capacity and see how much memory is left consider loading again and that should load unless the issue persist then try to load through Safari URL https//www.facebook.com, unless an outage then avoid the APP and see if that works. Good Luck 😁.
Start by checking your iOS version and make sure its up to date restart your device and uninstall Facebook and reinstall and make sure you are logged in try and check your internal storage capacity and see how much memory is left consider loading again and that should load unless the issue persist then try to load through Safari URL https//www.facebook.com, unless an outage then avoid the APP and see if that works. Good Luck 😁.
How to restart
- Press and hold the Sleep/Wake button until the red slider appears.
- Drag the slider to turn your device completely off.
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
Restart your iPhone, iPad, or iPod touch
Test out that Facebook app after it's restarted. If it's still not allowing you to upload photos successfully, check the App Store to make sure that the Facebook app is completely up to date. If an update is available for that app, it will show it listed when you open the App Store app and select Updates. Test the app again after updating.
If the issue persists, delete the Facebook app and reinstall it. If after doing that you still continue to have the same problem, try sharing the photo to Facebook directly from the Photos app: iOS 10 User Manual-Other ways to share photos and videos
Thanks for using Apple Support Communities.
Take care.
Hi Irina, many thanks for your reply. I think I have to correct myself, it is the Facebook messenger app which doesn't load pictures from any album in my phone or iPad. It's very strange as I can upload and send pics and photos taken couple of days back without any problems, but any older one are not loading or sending. I'll try to attach screenshot so it would make sense to you. Can you please help with this issue? I have followed all steps you advised just in case it helps but nothing changed. Thank you, Veronika
Facebook messenger won't load photos
