My iPod shuffle won't connect to my windows 10 pc
For the last few weeks my iPod shuffle will not connect to my windows PC. It does not appear at all in the Windows device manager. If I manually start itunes it does find it after a few minutes, but says there is a problem and needs to be restored. If I click restore it tries for a while then says it was unable to restore it. Then iTunes locks up so I can't eject the iPod. I can't eject it from Windows because Windows doesn't even see it. If I unplug it I get the Windows "blue screen of death" with a "system_exception_novt_handled" error. I uninstalled iTunes and installed the newest version and tried unplugging all of my other sub devices. If I plug the iPod into my kids pc (also Windows 10 with similar hardware) it works fine. iTunes opens and I can synchronize music with no issues. Any suggestions (other than use the kids pc)?
iPod shuffle, Windows 10